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Service restored: Microsoft deployed a fix to the environment, users should now be able to access shared mailboxes via the web.
Please report any new related issues to IIT Technology Service Desk at help.gsu.edu, help@gsu.edu or call 404-413-4357(HELP).
Posted Apr 26, 2024 - 08:41 EDT
Investigating
Scope of Impact Users may be unable to access shared mailboxes from Outlook on the web. Users may receive a “Something Went Wrong repeated redirects” error message.
As a workaround users can access their shared mailboxes from the Outlook desktop client and Outlook mobile to avoid this issue.
