Report an issue at: IIT Help Center, help@gsu.edu or call 404-413-HELP (4357)
All Systems Operational

About This Site

Georgia State University's IT Systems Status Page provides up-to-date information about the operations of campus IT systems and services.

PantherMail (Student Email)   ? Operational
Campus Network   ? Operational
CampusID   ? Operational
Campus Wireless Network   ? Operational
Office 365 (Fac/Staff Email)   ? Operational
Brightspace/iCollege   ? Operational
PAWS   ? Operational
GoSOLAR   ? Operational
Telephone System   ? Operational
Lynda.com   ? Operational
ADP   ? Operational
University Website   ? Operational
Spectrum Services (PantherMart)   ? Operational
Student Printing Services   ? Operational
Edublogs (sites.gsu.edu)   ? Operational
Banner   Operational
Microsoft Lync   ? Operational
Active Directory   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Kivuto (gsu.onthehub.com) Downtime Dec 12, 07:00-10:00 EST
We will be updating the ELMS platform on December 12, 2017 between 12:00 PM and 3:00 PM UTC (7:00 AM- 10:00 AM ET) as part of our ongoing effort to improve your experience.

Maintenance is expected to last no more than 3 hours. During this time, the WebStore will be placed in "maintenance mode" and will display a message indicating that your WebStore is temporarily unavailable to the end user.
Posted on Dec 6, 13:24 EST
Past Incidents
Dec 11, 2017

No incidents reported today.

Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017

No incidents reported.

Dec 7, 2017

No incidents reported.

Dec 6, 2017

No incidents reported.

Dec 5, 2017

No incidents reported.

Dec 4, 2017

No incidents reported.

Dec 3, 2017

No incidents reported.

Dec 2, 2017
Resolved - Issue has been resolved
Dec 2, 15:57 EST
Update - Instructional Innovation and Technology (IIT) will continue to perform phone maintenance throughout the day. There may be rolling intermittent service disruptions as we work on the system. The IIT Technology Service Desk may he impacted by maintenance. If you have issues or concerns, please email help@gsu.edu.
Dec 2, 09:14 EST
Update - Instructional Innovation and Technology (IIT) will be performing maintenance on Perimeter campus voice systems beginning at 10:30 PM. At that time, PC campus voice systems will be shutdown for 10 to 15 min for sever maintance.
Dec 1, 21:09 EST
Investigating - Instructional Innovation and Technology (IIT) is experiencing intermittent phone service disruptions for PC Clarkston campus CISCO phones. We are investigating the issue and will update you as soon as we know more.
Dec 1, 15:54 EST
Dec 1, 2017
Resolved - Instructional Innovation and Technology (IIT) has resolved issues with performance of DNS servers. Please contact the IIT Technology Service Desk at 404-413-4357 (HELP), or email help@gsu.edu if you continue to experience issues.
Dec 1, 17:45 EST
Monitoring - Instructional Innovation and Technology (IIT will continue to monitor the performance of DNS servers. Please contact the IIT Technology Service Desk at 404-413-4357 (HELP), or email help@gsu.edu if you continue to experience issues.
Nov 28, 11:05 EST
Investigating - Instructional Innovation and Technology (IIT) is currently investigating DNS issues. Please contact the IIT Technology Service Desk at 404-413-4357 (HELP), or email help@gsu.edu to report any additional problems or concerns.
Nov 28, 08:53 EST
Nov 30, 2017

No incidents reported.

Nov 29, 2017

No incidents reported.

Nov 28, 2017
Resolved - Instructional Innovation and Technology has completed maintenance to the Perimeter Campus telephone system after reports of intermittent telephone service interruptions were reported across multiple Perimeter campuses. Telephone service is available across campuses. We will continue to monitor services. Please contact the IIT Technology Service Desk at 404-413-4357, or email help@gsu.edu if you continue to experience issues.
Nov 28, 12:25 EST
Update - Instructional Innovation and Technology has completed maintenance to the Perimeter Campus telephone system after reports of intermittent telephone service interruptions were reported across multiple Perimeter campuses today, Monday, November 27. Telephone service is available across campuses. We will continue to monitor services. Please contact the IIT Technology Service Desk at 404-413-4357, or email help@gsu.edu if you continue to experience issues.
Nov 27, 16:31 EST
Monitoring - Instructional Innovation and Technology (IIT) has completed emergency phone maintenance and services have been restored. We will continue to monitor to ensure stability. If you continue to experience issues, please contact the IIT Service Desk at 404-413-4357 (HELP) or email help@gsu.edu.
Nov 27, 12:34 EST
Identified - Instructional Innovation and Technology (IIT) is aware of issues with phone services on Perimeter campuses, and will be performing emergency maintenance to mitigate this problem. You may experience intermittent phone issues that may last up to ten minutes.. The IIT Service Desk will be impacted during this time-frame. If you have questions or concerns, please email help@gsu.edu. More information will be posted when maintenance is completed.
Nov 27, 10:32 EST
Nov 27, 2017
Resolved - Instructional Innovation and Technology (IIT) has resolved issues accessing the GSU.edu wesbite. Please contact the IIT Technology Service Desk at 404-413-4357 (HELP), or email help@gsu.edu if you continue to experience issues.
Nov 27, 22:54 EST
Investigating - Instructional Innovation and Technology (IIT) is currently investigating reports of users not being able to access GSU websites. Updates will be posted when more information becomes available.
Nov 27, 19:37 EST
Resolved - Instructional Innovation and Technology (IIT) has resolved the DNS issues reported. Please contact the IIT Technology Service Desk at 404-413-4357 (HELP), or email help@gsu.edu if you continue to experience issues.
Nov 27, 18:12 EST
Monitoring - Instructional Innovation and Technology (IIT) has resolved the DNS issues experienced this morning and will continue to monitor the performance of DNS servers this afternoon. Please contact the IIT Technology Service Desk at 404-413-4357 (HELP), or email help@gsu.edu if you continue to experience issues.
Nov 27, 12:50 EST
Investigating - Instructional Innovation and Technology (IIT) is currently investigating DNS issues that have been reported and confirmed. IIT is currently working with the vendor to resolve this issue. At this time, please contact IIT Technology Service Desk at 404-413-4357 (HELP), or email help@gsu.edu to report any additional problems or concerns.
Nov 27, 11:20 EST