Report an issue at: IIT Help Center, help@gsu.edu or call 404-413-HELP (4357)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 23:45 EDT
Scheduled - Beginning Monday 9/25/2017 at 11:59 PM, there will be a Perimeter card system outage to allow for upgrades and maintenance. The duration of the outage should be 3.5 hours or less. Normal operations should fully resume by 4:00 AM, 9/26/2017. Again, the outage will be confined to GSU Perimeter campuses ONLY. Please contact Campus Services at 404-413-9500 with any additional questions or concerns.
Update - Our team is currently still monitoring updates implemented by the Board of Regents. Please contact IIT Technology Service Desk to report any additional concerns by either emailing help@gsu.edu or calling 404-413-4357(HELP).
Sep 22, 13:05 EDT
Update - Updates have been successfully implemented. Our team will continue to monitor these changes over the next two business days. Please contact IIT Technology Service Desk to report any additional concerns by either emailing help@gsu.edu or calling 404-413-4357(help)
Sep 18, 07:25 EDT
Monitoring - Updates have been successfully implemented. Our team will continue to monitor these changes over the next two business days. Please contact IIT Technology Service Desk to report any additional concerns by either emailing help@gsu.edu or calling 404-413-4357(help).
Sep 16, 11:50 EDT
Investigating - Instructional Innovation and Technology (IIT) is currently investigating reports of slow wired internet connectivity on Perimeter Campus Network. Additional information will be posted here when the issue is confirmed.
Sep 15, 09:31 EDT

About This Site

Georgia State University's IT Systems Status Page provides up-to-date information about the operations of campus IT systems and services.

PantherMail (Student Email)   ? Operational
Campus Network   ? Operational
CampusID   ? Operational
Campus Wireless Network   ? Operational
Office 365 (Fac/Staff Email)   ? Operational
Brightspace/iCollege   ? Operational
PAWS   ? Operational
GoSOLAR   ? Operational
Telephone System   ? Operational
Lynda.com   ? Operational
ADP   ? Operational
University Website   ? Operational
Spectrum Services (PantherMart)   ? Operational
Student Printing Services   ? Operational
Edublogs (sites.gsu.edu)   ? Operational
Banner   Operational
Microsoft Lync   ? Operational
Active Directory   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 26, 2017
Completed - The scheduled maintenance has been completed.
Sep 26, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 23:01 EDT
Scheduled - Instructional Innovation & Technology (IIT) and Board of Regents (BOR) will perform network system maintenance at Perimeter Campus on Monday, September 25, 2017, between 11 p.m. to Tuesday 12:00 a.m.

During this timeframe, intermittent internet service interruptions may occur lasting up to 5 minutes.

If you have questions about this maintenance, please contact the contact the IIT Technology Service Desk at help@gsu.edu or 404-413-HELP (404-413-4357) for assistance
Sep 25, 17:43 EDT
Sep 25, 2017
Resolved - GA Power had restored power to Clarkston Campus. All network equipment is up and operational. If you are still having issues please contact the IIT Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu.
Sep 25, 11:35 EDT
Identified - There is currently a power outage that is affecting the entire Clarkston campus. GA Power is unable to provide an ETA at this time. Further details and updates will be posted here when they become available.
Sep 25, 09:43 EDT
Sep 24, 2017

No incidents reported.

Sep 23, 2017

No incidents reported.

Sep 22, 2017
Resolved - Issues have been resolved
Sep 22, 18:18 EDT
Investigating - Instructional Innovation and Technology (IIT) is currently investigating reports of network connectivity issues at the Language Research Center. Additional information will be posted here when the issue is confirmed.
Sep 18, 09:00 EDT
Completed - The scheduled maintenance has been completed.
Sep 22, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 13:00 EDT
Scheduled - An upgrade on SPSSLICPRD05 will occur today, Friday, September 22, 2017, from 1-3 p.m. (2 hours). This upgrade will allow the use of SPSS version 25 on all Georgia State University campuses. Unfortunately, this means that any new sessions of SPSS will not be available during this time. If SPSS is already open/in use, that session will not be affected. We will notify you when the server is operational again.
Sep 22, 10:02 EDT
Sep 21, 2017
Completed - Scheduled maintenance has successfully completed for the Alertus Desktop Notification server.
Sep 21, 10:37 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 09:00 EDT
Scheduled - On Sept 21, the Alertus Desktop Notification server will be upgraded. During this upgrade, users may see the Alertus Desktop notification icon turn red, and may pop up a message that the system is disconnected.
Sep 19, 09:08 EDT
Sep 20, 2017
Resolved - ICollege is functioning normally at this time. If you are still experiencing issues with ICollege, please contact the IIT Technology Service Desk to report any additional concerns by either emailing help@gsu.edu or calling 404-413-4357 (HELP).
Sep 20, 08:11 EDT
Monitoring - Functionality of ICollege has been restored. The University System of Georgia will continue to monitor the system for stability. If you are still experiencing issues with ICollege, please contact the IIT Technology Service Desk to report any additional concerns by either emailing help@gsu.edu or calling 404-413-4357 (HELP).
Sep 19, 08:31 EDT
Investigating - Instructional Innovation and Technology (IIT) is currently investigating reports of issues with iCollege. There are performance issues with iCollege which may affect a user’s ability to login or interact with the system. More information will be posted here as it becomes available.
Sep 18, 09:36 EDT
Sep 19, 2017
Resolved - IIT has resolved issues reported about accessing GSU websites and its subdomains. Users should be able to successfully access GSU websites at this time. Please contact IIT Technology Service Desk at help@gsu.edu or contact 404-413-4357(HELP) to report any additional GSU website issues.
Sep 19, 15:55 EDT
Monitoring - Currently, IIT is monitoring GSU Websites and its subdomains. Users should be able to successfully access GSU websites at this time. Please contact IIT Technology Service Desk at help@gsu.edu or contact 404-413-4357(HELP) to report any additional GSU website issues.
Sep 15, 12:25 EDT
Investigating - Instructional Innovation and Technology (IIT) is currently investigating reports of issues with GSU Websites and its subdomains. Additional information will be posted here when the issue is confirmed.
Sep 15, 12:12 EDT
Sep 17, 2017

No incidents reported.

Sep 16, 2017
Resolved - This incident has been resolved.
Sep 16, 11:36 EDT
Monitoring - Issues with VPN Anyconnect have been resolved. The failover was tested and everything is in working order.
Sep 16, 03:39 EDT
Investigating - Instructional Innovation and Technology (IIT) is currently investigating reports of issues connecting to Cisco AnyConnect (VPN). Additional information will be posted here when the issue is confirmed.
Sep 15, 21:23 EDT
Completed - Power maintenance completed successful
Sep 16, 05:08 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 02:00 EDT
Scheduled - In support of the Classroom South Addition project, Facilities will need to perform a planned power maintenance in Classroom South. Maintenance will take place September 16th, 2017 at 2 am. During this maintenance, a portion of the Library South Data Center will be powered by the generator.

IIT will have the resource to be on site to monitor during the maintenance window.
Sep 15, 21:57 EDT
Sep 14, 2017

No incidents reported.

Sep 13, 2017
Resolved - Campus has opened successfully with no issues reported. Status is resolved. Please contact IIT Technology Service Desk at 404-413-4357(help) or email help@gsu.edu to report any developing issues.
Sep 13, 13:34 EDT
Update - Decatur Campus power has been restored and the campus returned to service. It is scheduled to open at noon today under normal operation. Please contact IIT Technology Service Desk at 404-413-4357(help) or email help@gsu.edu to report any issues or concerns.
Sep 13, 07:55 EDT
Identified - Decatur Campus will remain closed until noon due to power outage associated with tropical storm Irma. Students, faculty and staff at Decatur will be updated of any status changes.
Sep 12, 21:39 EDT