Report an issue at: IIT Help Center, help@gsu.edu or call 404-413-HELP (4357)
Monitoring - Services to Newton Campus network have been restored. We will continue to monitor throughout the day. If you are still experiencing issues, please contact the IIT Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu.
Mar 25, 20:33 EDT
Investigating - Network service for Newton Campus are reportedely down again. IIT is working to resolve the issue.
Mar 25, 13:30 EDT
Monitoring - Services to Newton Campus network have been restored. We will continue to monitor throughout the day. If you are still experiencing issues, please contact the IIT Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu.
Mar 25, 13:11 EDT
Investigating - Instructional Innovation and Technology (IIT) is currently investigating a network outage at Newton Campus. Engineers are currently investigating. Updates will be provided as they are made available. If you have questions or concerns, please contact the IIT Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu.
Mar 25, 10:21 EDT
Monitoring - IIT has applied a fix and will continue to monitor stability for 24 hours. If you continue to experience issues, please contact the IIT Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu.
Mar 21, 08:50 EDT
Investigating - Instructional Innovation and Technology (IIT) is currently investigating reports of access issues for student email. More updates will be provided once available. If you have questions or concerns please contact the IIT Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu.
Mar 21, 07:36 EDT
Monitoring - Login using single sign-on remains stable and accessible as we continue monitoring the system. This issue remains in open status as we work with the system’s vendor to schedule and implement additional related updates. If you experience a login problem, please contact the IIT Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu.
Mar 7, 13:45 EST
Update - Instructional Innovation and Technology (IIT) is still investigating intermittent issues with accessing single sign on (SSO) applications. Please contact the IIT Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu if you have any questions or concerns.
Feb 22, 09:52 EST
Update - We are continuing to investigate this issue.
Feb 20, 13:33 EST
Investigating - Instructional Innovation and Technology (IIT) is currently investigating intermittent issues with accessing single sign on (SSO) applications such as Paws, ICollege etc. More updates will be provided once available. Please contact the IIT Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu if you have any questions or concerns.
Feb 20, 13:27 EST
Monitoring - Instructional Innovation and Technology (IIT) has applied a fix, and will monitor intermittent issues with accessing single sign on (SSO) applications. If you continue to experience issues, please contact the IIT Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu.
Feb 20, 10:24 EST
Investigating - Instructional Innovation and Technology (IIT) is currently investigating intermittent issues with accessing single sign on (SSO) applications. More updates will be provided once available. Please contact the IIT Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu if you have any questions or concerns.
Feb 19, 09:34 EST

About This Site

Georgia State University's IT Systems Status Page provides up-to-date information about the operations of campus IT systems and services.

PantherMail (Student Email) ? Operational
Campus Network ? Operational
CampusID ? Operational
Campus Wireless Network ? Operational
Office 365 (Fac/Staff Email) ? Operational
Brightspace/iCollege ? Operational
PAWS ? Operational
GoSOLAR ? Operational
Telephone System ? Operational
Lynda.com ? Operational
ADP ? Operational
University Website ? Operational
Spectrum Services (PantherMart) ? Operational
Student Printing Services ? Operational
Edublogs (sites.gsu.edu) ? Operational
Banner Operational
Microsoft Lync ? Operational
Active Directory Operational
OneUSG Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 26, 2019

No incidents reported today.

Mar 24, 2019

No incidents reported.

Mar 23, 2019
Completed - The scheduled maintenance has been completed.
Mar 23, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 20:00 EDT
Scheduled - Instructional Innovation & Technology (IIT) will perform network maintenance at the Atlanta Campus on Friday, March 22nd, 2019, beginning at 8:00 p.m. and ending at 2:00 a.m. on Saturday, March 23rd, 2019. There may be intermittent network service interruption during this time across the Atlanta Campus.

If you have any questions about this maintenance, please contact the IIT Technology Service Desk at help@gsu.edu or 404-413-HELP (404-413-4357) for assistance.
Mar 21, 12:08 EDT
Mar 22, 2019
Completed - The scheduled maintenance has been completed.
Mar 22, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 06:00 EDT
Scheduled - Instructional Innovation and Technology (IIT) will be performing a planned maintenance on March 22, 2019 from 6:00 a.m. – 9:00 a.m. on VDI (vlab.gsu.edu). If you have questions or concerns, please contact the IIT Technology Service Desk at 404-413-4357 or email help@gsu.edu.
Mar 15, 09:45 EDT
Mar 21, 2019
Completed - The scheduled maintenance has been completed.
Mar 21, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 22:00 EDT
Scheduled - Instructional Innovation & Technology (IIT) will perform network maintenance at the Decatur Campus on Thursday March 21st, between 10pm - 11pm.

During this timeframe, momentary network service interruptions will occur that could affect on-campus Internet use and access to certain applications and resources. Access to applications such as the VPN,PAWS and GoSOLAR, as well as sign-on to applications such as iCollege and email, will experience momentary interruptions during this timeframe.

If you have any questions about this maintenance, please contact the IIT Technology Service Desk athelp@gsu.edu or 404-413-HELP (404-413-4357) for assistance.
Mar 21, 17:33 EDT
Completed - The scheduled maintenance has been completed.
Mar 21, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 20:00 EDT
Scheduled - Instructional Innovation and Technology (IIT) will be performing maintenance on the GSU wireless systems (GSU Wi-Fi) on the Downtown Campus on Thursday, March 21st from 8:00 PM - 10:00 PM. During this time users may experience intermittent issues connecting to GSU wireless networks. We will provide an update when maintenance is completed.
Mar 20, 14:42 EDT
Mar 20, 2019
Resolved - After monitoring the situation, we have confirmed the Brightspace email impact that was experienced on March 18, 2019 and March 19, 2019 which caused an error message when attempting to send mail has been resolved.
Mar 20, 15:55 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 19:47 EDT
Investigating - Instructional Innovation & Technology (IIT) was notified that D2L has identified issues with the email tool within iCollege. D2L internal teams are working to quickly resolve the issues.
Mar 19, 19:06 EDT
Completed - The scheduled maintenance has been completed.
Mar 20, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 22:00 EDT
Scheduled - Instructional Innovation & Technology (IIT) will perform network maintenance at the GSU Stadium and GSU Perimeter Campuses on Tuesday, March 19th, between 10pm - 12pm.

During this time momentary network service will occur that will affect the GSU Stadium and GSU Dunwoody Campus. The GSU Clarkston Campus will also have changes performed, however, the redundant links should maintain network connectivity.

If you have any questions about this maintenance, please contact the IIT Technology Service Desk at help@gsu.edu or 404-413-HELP (404-413-4357) for assistance.
Mar 19, 09:47 EDT
Mar 18, 2019
Completed - The scheduled maintenance has been completed.
Mar 18, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 18:00 EDT
Scheduled - Please be advised that Banner AppNav, Web for Faculty, Web for Student, Degree Works, Workflow, Xtender, and PAWS will be unavailable due to system upgrade from Friday, 3-15, 6 PM to Monday, 3-18, 5 PM.
Mar 15, 09:53 EDT
Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.