Report an issue at: IIT Help Center, help@gsu.edu or call 404-413-HELP (4357)
All Systems Operational

About This Site

Georgia State University's IT Systems Status Page provides up-to-date information about the operations of campus IT systems and services.

PantherMail (Student Email) ? Operational
Campus Network ? Operational
CampusID ? Operational
Campus Wireless Network ? Operational
Office 365 (Fac/Staff Email) ? Operational
Brightspace/iCollege ? Operational
PAWS ? Operational
GoSOLAR ? Operational
Telephone System ? Operational
Lynda.com ? Operational
ADP ? Operational
University Website ? Operational
Spectrum Services (PantherMart) ? Operational
Student Printing Services ? Operational
Edublogs (sites.gsu.edu) ? Operational
Banner Operational
Microsoft Lync ? Operational
Active Directory Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 20, 2017
Resolved - There has been no new reports related to this incident. Please contact IIT Technology Service Desk by phone at 404-413-4357(HELP) or email help@gsu.edu to report any additional questions or concerns.
Jul 20, 07:35 EDT
Monitoring - IIT resolved the intermittent campus network and phone issue and will monitor over the next 24 hours. Please contact IIT Technology Service Desk by phone at 404-413-4357(HELP) or email help@gsu.edu to report any additional questions or concerns.
Jul 19, 13:50 EDT
Identified - Network and phone issue has been isolated and resolved, but the 100 Auburn building located downtown is the ONLY building still affected. Please contact IIT Technology Service Desk by phone at 404-413-4357(HELP) or email help@gsu.edu.
Jul 19, 13:01 EDT
Update - IIT is currently investigating the reports of issues with our GSU campus network and phone issues which also affects IIT Service Desk's ability to answer support calls at this time. During this time, we recommend for your questions or concerns to be submitted via email to help@gsu.edu. Our team will address your submitted email request as soon as possible. Please check status.gsu.edu for any additional updates.
Jul 19, 12:44 EDT
Investigating - Instructional Innovation and Technology (IIT) is currently investigating reports of issues with the GSU Campus Network and phone issues. Additional information will be posted here when the issue is confirmed.
Jul 19, 12:18 EDT
Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017
Completed - The scheduled maintenance has been completed.
Jul 14, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 00:00 EDT
Scheduled - Instructional Innovation & Technology (IIT) will perform important network maintenance on Friday, July 14, 2017, between midnight and 3 a.m.

During this time frame, the potential momentary outage may occur that could affect on-campus Internet use and access to certain applications and resources. Access to applications such as the VPN, PAWS and GoSOLAR, as well as sign-on to applications such as iCollege and email, may experience momentary interruptions during this time frame.

If you are experiencing any issues with your computer after the maintenance period, please try rebooting your computer. If you have questions about this maintenance, please contact the contact the IIT Technology Service Desk at help@gsu.edu or 404-413-HELP (404-413-4357) for assistance.
Jul 13, 17:31 EDT
Jul 13, 2017

No incidents reported.

Jul 12, 2017

No incidents reported.

Jul 11, 2017
Resolved - 55 Park Place network connections located on Downtown campus is now operating as designed and no new incidents were reported after resolution. Please contact IIT Technology Service Desk at 404-413-4357(HELP) or email help@gsu.edu to report any additional issues or concerns.
Jul 11, 08:15 EDT
Monitoring - 55 Park Place network connections located on Downtown campus is now operating as designed. We will continue to monitor issue over the next few hours. Please contact IIT Technology Service Desk at 404-413-4357(HELP) or email help@gsu.edu to report any additional issues or concerns.
Jul 10, 13:18 EDT
Identified - IIT has identified the issue as a bad transformer in need of a replacement for 55 Park Place which affects the network connections for that building. Facilities is working diligently to resolve the issue and restore services. Facilities expects to have services restored by noon today. If there are changes or updates we will post them as they become available.
Jul 10, 10:37 EDT
Investigating - Instructional Innovation and Technology (IIT) is currently investigating reports of issues with wired and wireless network connections in 55 Park Place building located on Downtown campus. Additional information will be posted here when the issue is confirmed.
Jul 10, 08:25 EDT
Jul 9, 2017
Resolved - Instructional Innovation and Technology (IIT) has resolved issue where usesr were unable to login to iCollege and Paws. We have been monitoring the situation without any further occurrences. The incident will be closed
Jul 9, 08:47 EDT
Monitoring - Instructional Innovation and Technology (IIT) has identified and resolved the reported issue with users unable to login to iCollege and Paws. We will continue to monitor the situation over the next few hours. If you encounter further issue please contact the IIT Technology Service Desk at (404) 413-4357 or help@gsu.edu.
Jul 8, 12:57 EDT
Investigating - Instructional Innovation and Technology (IIT) is currently investigating reports of issues with users unable to login to iCollege and Paws. We will posted additional information as details become available.
Jul 8, 11:55 EDT
Jul 7, 2017
Resolved - Instructional Innovation and Technology (IIT) has resolved the issue of slow internet access. We will continue to monitor the network for the next several hours.
Please contact IIT Technology Service Desk to report any additional issues at 404-413-4357(HELP) or email help@gsu.edu.
Jul 7, 16:41 EDT
Investigating - Instructional Innovation and Technology (IIT) is currently investigating widespread reports of slow internet access. Additional information will be provided here when the issue is confirmed.
Jul 7, 16:17 EDT
Jul 6, 2017

No incidents reported.