Report an issue at: IS&T Help Center, help@gsu.edu or call 404-413-HELP (4357)
All Systems Operational

About This Site

Georgia State University's IT Systems Status Page provides up-to-date information about the operations of campus IT systems and services.

PantherMail (Student Email) ? Operational
Campus Network ? Operational
CampusID ? Operational
Campus Wireless Network ? Operational
Office 365 (Fac/Staff Email) ? Operational
Desire2Learn ? Operational
PAWS ? Operational
GoSOLAR ? Operational
Telephone System ? Operational
Lynda.com ? Operational
ADP ? Operational
University Website ? Operational
Spectrum Services (PantherMart) ? Operational
Student Printing Services ? Operational
Edublogs (sites.gsu.edu) ? Operational
Banner Operational
Microsoft Lync ? Operational
Active Directory Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
May 3, 2015

No incidents reported today.

May 2, 2015

No incidents reported.

May 1, 2015

No incidents reported.

Apr 30, 2015

No incidents reported.

Apr 29, 2015

No incidents reported.

Apr 28, 2015
Resolved - IS&T has resolved the issue of users not being able to access shared network drives. Users are asked to restart their computer in order to see the issue is resolved. Please contact IS&T Help Center if you continue to experience any problems. Users can email us at help@gsu.edu or call 404-413-4357(HELP).
Apr 28, 07:57 EDT
Monitoring - IS&T has successfully resolved the inability to access shared network drives. Users are asked to restart their computer in order to see the issue is resolved. We will continue to monitor the problem throughout the day, but please contact us if you continue to experience any problems. Users can email us at help@gsu.edu or call 404-413-4357(HELP).
Apr 27, 09:35 EDT
Investigating - IS&T is currently investigating reports of issues with accessing network shared drive. Users are receiving the following error message:"An error occurred while reconnecting I:. Microsoft Windows Network: The local device name is already in use.
This connection has not been restored." Additional information will be posted here when the issue is confirmed.
Apr 27, 08:07 EDT
Apr 26, 2015
Completed - The scheduled maintenance has been completed.
Apr 26, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 04:00 EDT
Scheduled - IS&T will be performing maintenance on our Gluu Shibboleth SSO on Sunday-April 26th from 4:00am-6:00am. During this maintenance period SSO logon services may be intermittently unavailable.
Apr 23, 12:40 EDT
Apr 25, 2015

No incidents reported.

Apr 24, 2015

No incidents reported.

Apr 23, 2015
Postmortem - Read details
Apr 27, 10:29 EDT
Resolved - Issues reported earlier with MobilePrint have successfully been resolved. If you are still experiencing problems with MobilePrint, please contact IS&T Help Center at help@gsu.edu or call 404-413-4357.
Apr 23, 21:50 EDT
Investigating - IS&T is currently investigating reports of issues with MobilePrint. Additional information will be posted here when the issue is confirmed.
Apr 23, 18:40 EDT
Resolved - The issue with scanning/email function from copiers is now resolved. If you are still having any issues with this functionality please contact the IS&T Help Center at 404-413-HELP (404-413-4357).
Apr 23, 16:36 EDT
Identified - IS&T has identified the issue with scanning/email function from copiers is due to a large amount of data being sent out. Unfortunately, the job will have to complete before any new jobs will be able to be processed. IS&T will continue to monitor the server queue and will post updates to this issue at status.gsu.edu.

If you have any questions about this, please contact the IS&T Help Center at 404-413-HELP (404-413-4357).
Apr 23, 15:23 EDT
Investigating - IS&T is currently investigating reports of an issue with users not being able to perform scanning/emailing functions from copier machines. Additional information will be posted here when the issue is confirmed.
Apr 23, 15:10 EDT
Resolved - IS&T has resolved the issue with some web forms on the technology.gsu.edu website that were not working properly. All tickets have been received from the time frame of the issue and are being worked on as needed. If you have submitted a web form request this week and have not received an update related to the request, please contact the IS&T Help Center at 404-413-HELP (404-413-4357) to check on the item and create a ticket if needed.
Apr 23, 09:58 EDT
Investigating - IS&T has received reports that some web forms on the technology.gsu.edu website are not working properly. This issue is preventing tickets from being created for the requests that are entered into these web forms. IS&T is investigating to determine which forms are not working and to return them to working status. The issue related to these forms appears to have affected items entered beginning on Monday April 20th. If you have submitted a web form request and have not received an update related to the request, please contact the IS&T Help Center at 404-413-HELP (404-413-4357) to check on the item and create a ticket if needed.

Currently IS&T is aware of the following web forms that are not working:

Help Center Ticket Request Form - http://technology.gsu.edu/help-center/
Collaborate Meeting Request Form - http://technology.gsu.edu/2012/12/17/request-a-collaborate-meeting/

IS&T will post any updates to this issue at status.gsu.edu.
Apr 22, 13:16 EDT
Apr 21, 2015
Completed - The scheduled maintenance has been completed.
Apr 21, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 06:00 EDT
Scheduled - IS&T will be performing maintenance on our Shibboleth IDP on Tuesday-April 21st from 6:00am-7:00am. During this maintenance period the following enabled sites will not be accessible. The sites are Sunapsis, Kivuto, Cayuse424, Qualtrics, Edublogs, Lynda, Educause, DMPTool, Gartner, Parature, Taleo - Career Services, Taleo - SO, Coursera, GENI, CSO – AYSPS, CSO – Career Services, WebCheckout, OrgSync, NIH and CarmenWiki.
Apr 17, 12:57 EDT
Apr 20, 2015
Resolved - The issue with the WordPress site administration is now resolved. Please contact the IS&T Help Center at 404-413-HELP (404-413-4357) to report any new issues.
Apr 20, 18:51 EDT
Monitoring - The issue with the WordPress site administration has been resolved and will continue to be monitored throughout the day. Please contact the IS&T Help Center at 404-413-HELP (404-413-4357) if you are still experiencing any issues.
Apr 20, 13:27 EDT
Investigating - The hosting provider for gsu.edu and its sub-sites is currently experiencing a network disruption effecting WordPress site administration. The incident is being closely monitored and an update will be sent as soon as the problem has been identified and a resolve is under way.
Apr 20, 13:19 EDT
Apr 19, 2015

No incidents reported.