Report an issue at: IS&T Help Center, help@gsu.edu or call 404-413-HELP (4357)
All Systems Operational

About This Site

Georgia State University's IT Systems Status Page provides up-to-date information about the operations of campus IT systems and services.

PantherMail (Student Email)?
Campus Network?
CampusID?
Campus Wireless Network?
Office 365 (Fac/Staff Email)?
Desire2Learn?
PAWS?
GoSOLAR?
Telephone System?
Lynda.com?
ADP?
University Website?
Spectrum Services (PantherMart)?
Novell
Student Printing Services?
Edublogs (sites.gsu.edu)?
Banner
Microsoft Lync?
Scheduled Maintenance
TouchNet Maintenance Jul 11, 03:00-07:00 EDT
Maintenance will be done of the TouchNet system from Friday, July 11th from 3:00 a.m. to 7:00 a.m. TouchNet will be completely inaccessible during this time frame. This will affect uStore and uPay sites linked to Marketplace as well as ALL credit card, debit & ACH payment links whose payments go through TouchNet Payment Gateway. An example of what will be affected is the ability for students to pay tuition and fees with credit cards through an Internet interface.
Posted on Jul 10, 14:55 EDT
Microsoft Lync On-Premise Testing Jul 24, 18:00-22:00 EDT
IS&T will be performing Microsoft Lync On-Premise testing on Thursday-July 24th between 6-10pm. Users may not be able to log onto Lync during this testing period.
Posted on Jul 21, 16:25 EDT
Past Incidents
Jul 23, 2014

No incidents reported today.

Jul 22, 2014

No incidents reported.

Jul 21, 2014
Resolved - GSU website issues have been resolved. Please contact IS&T Help Center at 404-413-4357(Help) or email help@gsu.edu to report any additional problems.
Jul 21, 10:17 EDT
Update - GSU website issues have been resolved and Wordpress is running at normal capacity, but we will continue to monitor the issue throughout the rest of the day.
Jul 18, 15:24 EDT
Monitoring - The gsu.edu website network is currently processing and building its cache files which can cause the “Error establishing a database connection” error at times. This task has taking additional time beyond the planned overnight period. This will interrupt access to admin areas and site editing in many cases. We are actively monitoring the progress and working to expedite it. We anticipate this effecting service through close of business.
Jul 18, 13:59 EDT
Jul 20, 2014

No incidents reported.

Jul 19, 2014

No incidents reported.

Jul 17, 2014
Resolved - GSU websites are back to normal. Users shouldn't receive any errors at this time when attempting to access GSU web pages. To report additional problems, please contact IS&T Help Center at 404-413-4357(Help) or email help@gsu.edu.
Jul 17, 15:00 EDT
Investigating - IS&T is currently investigating reports of issues with GSU Websites. Users could receive an "Internal Server Error" or "Error Establishing a Database Connection" message when attempting to access some of the GSU web pages. Additional information will be posted here when the issue is confirmed.
Jul 17, 12:50 EDT
Jul 16, 2014

No incidents reported.

Jul 15, 2014

No incidents reported.

Jul 14, 2014
Resolved - This incident has been resolved.
Jul 14, 20:22 EDT
Identified - Engineers have identified the problem with the PAWS system and are working to restore service.
Jul 13, 13:31 EDT
Investigating - IS&T is currently investigating reports of issues with PAWS. Additional information will be posted here when the issue is confirmed.
Jul 13, 08:59 EDT
Jul 13, 2014
Completed - The scheduled maintenance has been completed.
Jul 13, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 23:00 EDT
Scheduled - IS&T will perform maintenance on the campus network on Saturday, July 12 beginning at 11:00pm until 6:00am Sunday, July 13. Some users may experience network performance or connectivity issues during this time.
Jul 11, 08:02 EDT
Jul 11, 2014

No incidents reported.

Jul 10, 2014

No incidents reported.

Jul 9, 2014

No incidents reported.