Report an issue at: IIT Help Center, help@gsu.edu or call 404-413-HELP (4357)

All Systems Operational

About This Site

Georgia State University's IT Systems Status Page provides up-to-date information about the operations of campus IT systems and services.

Student Email Operational
Campus Network Operational
CampusID Operational
Campus Wireless Network Operational
Faculty/Staff Email Operational
ICollege Operational
PAWS Operational
GoSOLAR Operational
Telephone System Operational
Online Training and Learning Operational
University Website Operational
Spectrum Services Operational
Student Printing Services Operational
Student Portfolio Websites Operational
Student Information System (SIS) Operational
Domain Services Operational
OneUSG Operational
Student Software Downloads Operational
Student Checkout Services Operational
Listserv Operational
Video Hosting Operational
VPN Operational
Collaboration Tools Operational
LMS Integrations Operational
VLab Operational
Anti-Cheat Software Operational
IT Ticketing Tool Operational
Panthermart Operational
Adobe Operational
Server Operational
Survey Tools Operational
Office Productivity Tools Operational
Send-A-File Operational
PantherCard Operational
Cloud Storage / Collaboration Platform Operational
Campus Directory Operational
MFA (Multifactor Authentication) Operational
Single Sign On (SSO) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

Resolved - Users should no longer see an error message when logging onto SSO login services.

Please submit a new incident to help@gsu.edu, help.gsu.edu or call 404-413-4357(HELP) to report if any error returns or continues.

Aug 26, 09:48 EDT
Monitoring - The SSO login outage has been resolved and IIT will continue to monitor the affected services, including:

PAWs
iCollege
Banner
Other websites that use the university’s Single Sign-On (SSO)

You should no longer see an error message when logging onto SSO login services.

Please submit a new incident to help@gsu.edu, help.gsu.edu or call 404-413-4357(HELP) to report if error returns or continues.

Aug 25, 11:59 EDT
Investigating - Instructional Innovation & Technology (IIT) is actively investigating an SSO login outage.

Affected services include:

PAWs
iCollege
Banner
Other websites that use the university’s Single Sign-On (SSO)

You may see: “Oops, we had trouble logging you in.”

Updates will be posted as they become available.

Aug 25, 10:40 EDT

Aug 25, 2026

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

Resolved - This incident has been resolved.
Aug 19, 07:01 EDT
Investigating - We are currently investigating an issue affecting QuestionPro users importing survey data from Qualtrics via the API. At this time, surveys themselves are importing successfully; however, the associated response data is not being imported.

The vendor is aware of the issue and is actively working toward a resolution. We will provide updates as additional information becomes available.

May 27, 07:37 EDT

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Resolved - This incident has been resolved.
Aug 14, 09:36 EDT
Update - We are continuing to monitor for any further issues.
Aug 12, 15:37 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 12, 15:37 EDT
Identified - IIT is currently experiencing an outage impacting GSU managed iOS devices such as iPads, resulting in loss of Wi-Fi connectivity. IIT is investigating the issue and working to restore service. Updates will be provided as more information becomes available.
Aug 12, 13:30 EDT

Aug 13, 2026

No incidents reported.