In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 2026 - 00:00 EDT
Sep 25, 2026 - 00:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 25, 2026 00:00 - Sep 28, 2026 00:00 EDT
Sep 25, 2026 00:00 - Sep 28, 2026 00:00 EDT
Scheduled - PantherMail student email will be unavailable from Friday, Sept. 25, through Sunday, Sept. 27, while the university completes the consolidation of its email systems.
During this maintenance period, students will not be able to access PantherMail. Faculty and staff email and collaboration services are expected to remain available.
What to Expect
After the consolidation, students, faculty and staff will use the same Microsoft environment and a single email login location.
Some existing collaboration with students—including Microsoft Teams, shared OneDrive documents and meetings—may require links to be re-shared or permissions to be updated following the transition.
Course Communication During Maintenance
iCollege will remain available throughout the maintenance period. Students who need to contact faculty while PantherMail is unavailable can use iCollege email.
More information can be found below:
https://technology.gsu.edu/technology-services/email/university-email-consolidation/
We appreciate your patience while this work is completed.
Sep 25, 2026 00:00 - Sep 28, 2026 00:00 EDT
During this maintenance period, students will not be able to access PantherMail. Faculty and staff email and collaboration services are expected to remain available.
What to Expect
After the consolidation, students, faculty and staff will use the same Microsoft environment and a single email login location.
Some existing collaboration with students—including Microsoft Teams, shared OneDrive documents and meetings—may require links to be re-shared or permissions to be updated following the transition.
Course Communication During Maintenance
iCollege will remain available throughout the maintenance period. Students who need to contact faculty while PantherMail is unavailable can use iCollege email.
More information can be found below:
https://technology.gsu.edu/technology-services/email/university-email-consolidation/
We appreciate your patience while this work is completed.
Sep 25, 2026 00:00 - Sep 28, 2026 00:00 EDT
Investigating - Affected services: Exchange Online
Status: Service degradation
User impact
Users may be unable to connect to the Outlook mobile app or Outlook client on Mac devices.
Scope of impact
Some users attempting to connect to the Outlook mobile app or Outlook client on Mac devices may be impacted. This information may be updated as our investigation continues.
Microsoft is currently investigating, we will update the status on status.gsu.edu when we know more.
Sep 10, 2026 - 16:58 EDT
Status: Service degradation
User impact
Users may be unable to connect to the Outlook mobile app or Outlook client on Mac devices.
Scope of impact
Some users attempting to connect to the Outlook mobile app or Outlook client on Mac devices may be impacted. This information may be updated as our investigation continues.
Microsoft is currently investigating, we will update the status on status.gsu.edu when we know more.
Sep 10, 2026 - 16:58 EDT
About This Site
Georgia State University's IT Systems Status Page provides up-to-date information about the operations of campus IT systems and services.
Student Email
Under Maintenance
Campus Network
Operational
CampusID
Operational
Campus Wireless Network
Operational
Faculty/Staff Email
Degraded Performance
ICollege
Operational
PAWS
Operational
GoSOLAR
Operational
Telephone System
Operational
Online Training and Learning
Operational
University Website
Operational
Spectrum Services
Operational
Student Printing Services
Operational
Student Portfolio Websites
Operational
Student Information System (SIS)
Operational
Domain Services
Operational
OneUSG
Operational
Student Software Downloads
Operational
Student Checkout Services
Operational
Listserv
Operational
Video Hosting
Operational
VPN
Operational
Collaboration Tools
Operational
LMS Integrations
Operational
VLab
Operational
Anti-Cheat Software
Operational
IT Ticketing Tool
Operational
Panthermart
Operational
Adobe
Operational
Server
Operational
Survey Tools
Operational
Office Productivity Tools
Operational
Send-A-File
Operational
PantherCard
Operational
Cloud Storage / Collaboration Platform
Operational
Campus Directory
Operational
MFA (Multifactor Authentication)
Operational
Single Sign On (SSO)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ServiceNow Scheduled Maintenance – Sept. 25 Sep 25, 2026 22:00 - Sep 26, 2026 01:00 EDT
Status: Scheduled Maintenance
Service: ServiceNow
Start: Friday, Sept. 25, 2026 at 10:00 p.m.
ServiceNow will undergo a scheduled production upgrade from Yokohama to Zurich beginning at 10:00 p.m. on Friday, Sept. 25.
During the upgrade, IIT staff will be unable to log in to the ServiceNow production instance. Self-Service users are not expected to be impacted and should be able to continue accessing Self-Service normally.
Following the upgrade, the ServiceNow team will test and validate core system components and functionality. This notice will be updated once maintenance and validation are successfully completed.
Although no issues are anticipated, IIT staff are encouraged to log in after maintenance is complete to verify access and any functionality specific to their areas.
Posted on Sep 24, 2026 - 09:11 EDT
Service: ServiceNow
Start: Friday, Sept. 25, 2026 at 10:00 p.m.
ServiceNow will undergo a scheduled production upgrade from Yokohama to Zurich beginning at 10:00 p.m. on Friday, Sept. 25.
During the upgrade, IIT staff will be unable to log in to the ServiceNow production instance. Self-Service users are not expected to be impacted and should be able to continue accessing Self-Service normally.
Following the upgrade, the ServiceNow team will test and validate core system components and functionality. This notice will be updated once maintenance and validation are successfully completed.
Although no issues are anticipated, IIT staff are encouraged to log in after maintenance is complete to verify access and any functionality specific to their areas.
Posted on Sep 24, 2026 - 09:11 EDT