GSU Technology Systems Status

Report an issue at: IIT Help Center, help@gsu.edu or call 404-413-HELP (4357)

All Systems Operational

About This Site

Georgia State University's IT Systems Status Page provides up-to-date information about the operations of campus IT systems and services.

PantherMail (Student Email) Operational

Campus Network Operational

CampusID Operational

Campus Wireless Network Operational

Office 365 (Fac/Staff Email) Operational

Brightspace/iCollege Operational

PAWS Operational

GoSOLAR Operational

Telephone System Operational

LinkedIn Learning Operational

ADP Operational

University Website Operational

Spectrum Services (PantherMart) Operational

Student Printing Services Operational

Edublogs (sites.gsu.edu) Operational

Banner Operational

Microsoft Lync Operational

Active Directory Operational

OneUSG Operational

Kivuto Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 16, 2019

No incidents reported today.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

Dunwoody Campus Power Outage

Resolved - Power to the Dunwoody Campus has been restored,
Sep 14, 10:08 EDT

Update - We are continuing to work on a fix for this issue.
Sep 14, 10:06 EDT

Identified - IIT has confirmed that there is a power event affecting the Dunwoody campus at this time. This is affecting GSU Networks including Data, VOIP, and Wifi. Currently, no services are available. The vendor has been notified. More information will be posted as it becomes available.
Sep 14, 10:00 EDT

Sep 13, 2019

No incidents reported.

Sep 12, 2019

Building Power Outage Issue at Alpharetta AA, AB

Resolved - All issues from this morning building power outage have been resolved.

Please contact the IIT Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu to report additional concerns.
Sep 12, 19:14 EDT

Monitoring - IIT has confirmed the power event affecting Alpharetta building AA & AB has been fixed. We will continue to monitor this service. Please contact the IIT Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu to report additional concerns.
Sep 12, 08:09 EDT

Identified - IIT has confirmed that there is a power event affecting Alpharetta building AA & AB at this time. This is affecting GSU Networks including Data, VOIP, and wifi. Currently, no network services are available. More information will be posted as it becomes available.
Sep 12, 06:51 EDT

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

Office 365/Microsoft Exchange Issues Reported

Resolved - Microsoft has successfully restored services with the reported issue of performing searches using Exchange Online Protocols. Please contact IIT Technology Service Desk via email help@gsu.edu to report any additional problems or concerns.
Sep 8, 13:29 EDT

Identified - Users are unable to perform searches using multiple Exchange Online protocols. Microsoft has identified the issue and working on implementing a solution. More information will be posted here as updates become available.
Sep 6, 14:40 EDT

Sep 7, 2019

No incidents reported.

Sep 6, 2019

GSU Website Issues Reported

Resolved - This GSU website incident has been resolved. Please contact IIT Technology Service Desk to report any additional issue at 404-413-4357(help) or email help@gsu.edu.
Sep 6, 17:49 EDT

Identified - Instructional Innovation and Technology (IIT) is currently investigating and have identified the issue with GSU Websites. Additional information will be posted here when the issue is confirmed.
Sep 6, 16:41 EDT

Sep 5, 2019

No incidents reported.

Sep 4, 2019

No incidents reported.

Sep 3, 2019

GSU Site(s) Inaccessible

Resolved - A fix was implemented and monitored throughout the weekend. If you continue to experience issues accessing GSU websites, please contact the Technology Service Desk at 404-413-4357(HELP), utilize self-service at help.gsu.edu or email help@gsu.edu.
Sep 3, 11:01 EDT

Update - We are experiencing unusually high web traffic due to the start of the semester. There may be a periodic, few-second delay when loading web pages and sites with a gsu.edu address. We are working to resolve the issues.
Aug 26, 15:40 EDT

Identified - We are experiencing usually high traffic due to the first day of school on the website. IIT is working to resolve the issues.
Aug 26, 15:19 EDT

Monitoring - GSU websites are now stable. We will continue to monitor over the weekend. If you should continue to experience issues, please contact the IIT Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu.
Aug 23, 13:50 EDT

Investigating - IIT is currently working with the vendor to fix issues reported with accessing GSU sites. More information will be posted as they become available.
Aug 23, 12:36 EDT

Update - IIT is working with the vendor to ensure accessibility of GSU sites. Updates will be provided as they become available.
Aug 22, 14:31 EDT

Update - We are continuing to monitor for any further issues.
Aug 22, 14:04 EDT

Monitoring - GSU websites are now accessible. We will continue to monitor over the next few hours. If you continue to experience issues, please contact the IIT Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu.
Aug 22, 14:04 EDT

Investigating - Instructional Innovation and Technology (IIT) is investigating reports of GSU websites being inaccessible. More updates will be provided as they become available.
Aug 22, 13:40 EDT

Sep 2, 2019

No incidents reported.