GSU Technology Systems Status

Report an issue at: IIT Help Center, help@gsu.edu or call 404-413-HELP (4357)

Intermittent Single Sign-On Applications Incident Reported

Monitoring - Instructional Innovation and Technology (IIT) has fixed this issue and will continue to monitor the results. Some users may need to clear your internet browser history if you still receive an error when logging onto some applications such as PAWS. Please contact IIT Technology Service Desk to report any additional questions or concerns at 404-413-4357(HELP) or email help@gsu.edu.
Jul 23, 10:35 EDT

Investigating - Instructional Innovation and Technology (IIT) is currently working on a solution to resolve intermittent sign in issues with Single Sign-On applications such as PAWS. Other services possibly affected are listed in the URL below:

https://technology.gsu.edu/technology-services/it-services/security/duo-multifactor-authentication/duo-protected-campus-serves/

Additional information will be posted here.
Jul 22, 13:33 EDT

About This Site

Georgia State University's IT Systems Status Page provides up-to-date information about the operations of campus IT systems and services.

PantherMail (Student Email) Operational

Campus Network Operational

CampusID Operational

Campus Wireless Network Operational

Office 365 (Fac/Staff Email) Operational

Brightspace/iCollege Operational

PAWS Operational

GoSOLAR Operational

Telephone System Operational

Lynda.com Operational

ADP Operational

University Website Operational

Spectrum Services (PantherMart) Operational

Student Printing Services Operational

Edublogs (sites.gsu.edu) Operational

Banner Operational

Microsoft Lync Operational

Active Directory Operational

OneUSG Operational

Kivuto Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 21, 2019

No incidents reported.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

Outlook Client Issues

Resolved - Outlook services are fully restored and issue resolved. Please contact IIT Technology Service Desk at 404-413-4357(help) or email help@gsu.edu to report any additional requests.
Jul 19, 17:35 EDT

Monitoring - Microsoft Outlook environment is back online. Users should now be able to access Microsoft Outlook without any errors. If you are still having issues, please allow a few more mins to connect to Microsoft Exchange server successfully.
Jul 19, 13:56 EDT

Investigating - Instructional Innovation and Technology (IIT) is currently investigating issues with being able to access emails via Outlook Client's and Mobile native clients. Updates will be provided as they become available. As a workaround, you can access GSU email via the web at outlook.com/gsu.edu.
Jul 19, 10:18 EDT

Jul 18, 2019

No incidents reported.

Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

Network Maintenance - Atlanta Campus

Completed - The scheduled maintenance has been completed.
Jul 14, 23:59 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 00:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Jul 11, 20:47 EDT

Scheduled - Instructional Innovation & Technology (IIT) will perform network maintenance at the Atlanta Campus on Saturday, July 13th, 2019, beginning at 12:00 a.m. and ending on Sunday, July 14th, 2019 at 11:59 p.m. There will be intermittent network service interruption during this time across the Atlanta Campus.

If you have any questions about this maintenance, please contact the IIT Technology Service Desk at help@gsu.edu or 404-413-HELP (404-413-4357) for assistance.
Jul 11, 20:33 EDT

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

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