GSU Technology Systems Status

Report an issue at: IIT Help Center, help@gsu.edu or call 404-413-HELP (4357)

All Systems Operational

About This Site

Georgia State University's IT Systems Status Page provides up-to-date information about the operations of campus IT systems and services.

PantherMail (Student Email) Operational

Campus Network Operational

CampusID Operational

Campus Wireless Network Operational

Office 365 (Fac/Staff Email) Operational

Brightspace/iCollege Operational

PAWS Operational

GoSOLAR Operational

Telephone System Operational

LinkedIn Learning Operational

ADP Operational

University Website Operational

Spectrum Services (PantherMart) Operational

Student Printing Services Operational

Edublogs (sites.gsu.edu) Operational

Banner Operational

Microsoft Lync Operational

Active Directory Operational

OneUSG Operational

Kivuto Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

(11/22-11/25) Banner Upgrade/Maintenance Nov 22, 18:00 - Nov 25, 17:00 EST

Please be advised that Banner 9 AppNav, Web for Faculty, Web for Student, Degree Works, Workflow, Xtender, and PAWS will be unavailable due to Fall upgrades from Friday, November 22, 2019, 6 PM to Monday, November 25, 2019, at 5 PM.
Posted on Nov 15, 08:52 EST

Past Incidents

Nov 18, 2019

No incidents reported today.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

Perimeter Campuses - Classroom Phone Issue

Resolved - Instructional Innovation and Technology (IIT) has resolved classroom phone issues at all Perimeter Campuses.

If you have any questions, please contact the IIT Technology Service Desk at help@gsu.edu or 404-413-HELP (404-413-4357) for assistance.
Nov 12, 15:33 EST

Investigating - Please be advised that IIT Telecom is aware and working aggressively with other IIT departments to resolve Classroom phone issues at all Perimeter Campuses. Some classrooms may experience no dial tone or see various error messages or possibly both problems.

More updates will be provided as they become available.

If you have any questions, please contact the IIT Technology Service Desk at help@gsu.edu or 404-413-HELP (404-413-4357) for assistance.
Oct 25, 18:23 EDT

Nov 11, 2019

No incidents reported.

Nov 10, 2019

Network Maintenance-Atlanta Campus

Completed - The scheduled maintenance has been completed.
Nov 10, 00:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 22:00 EST

Scheduled - Network Maintenance - Atlanta Campus

Instructional Innovation & Technology (IIT) will perform network maintenance at the Atlanta Campus on Saturday, November 9th, 2019, beginning at 10:00 p.m. and ending at 12:00 a.m. on Sunday, November 10th, 2019. There may be intermittent internet service interruption during this time across the Atlanta Campus.

If you have any questions about this maintenance, please contact the IIT Technology Service Desk at help@gsu.edu or 404-413-HELP (404-413-4357) for assistance.
Nov 8, 16:18 EST

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

OneUSG Connectivity Issues

Resolved - OneUSG Connect is now available and the system should be operating normally. If you continue to experience issues, please contact the IIT Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu.
Nov 5, 11:30 EST

Monitoring - OneUSG Connect is now available and the system should be operating normally.

We will continue to monitor the system.

In the event that you experience any further issues, please contact OneUSG Connect Support by email at oneusgsupport@usg.edu or by phone at 877-251-2644 (Toll Free).
Nov 4, 15:01 EST

Investigating - Instructional Innovation and Technology (IIT) is currently investigating issues accessing OneUSG Connect. Users are reporting a "Failed to start the Java Virtual Machine" error. User's who are experiencing this issue are encouraged to contact OneUSG support directly at 877-251-2644 (Toll Free). You will be updated with a status once the issue is confirmed by OneUSG
Nov 4, 10:05 EST

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