Report an issue at: IIT Help Center, help@gsu.edu or call 404-413-HELP (4357)
All Systems Operational

About This Site

Georgia State University's IT Systems Status Page provides up-to-date information about the operations of campus IT systems and services.

PantherMail (Student Email) ? Operational
Campus Network ? Operational
CampusID ? Operational
Campus Wireless Network ? Operational
Office 365 (Fac/Staff Email) ? Operational
Brightspace/iCollege ? Operational
PAWS ? Operational
GoSOLAR ? Operational
Telephone System ? Operational
LinkedIn Learning ? Operational
ADP ? Operational
University Website ? Operational
Spectrum Services (PantherMart) ? Operational
Student Printing Services ? Operational
Edublogs (sites.gsu.edu) ? Operational
Banner Operational
Microsoft Lync ? Operational
Active Directory Operational
OneUSG Operational
Kivuto Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
(11/22-11/25) Banner Upgrade/Maintenance Nov 22, 18:00 - Nov 25, 17:00 EST
Please be advised that Banner 9 AppNav, Web for Faculty, Web for Student, Degree Works, Workflow, Xtender, and PAWS will be unavailable due to Fall upgrades from Friday, November 22, 2019, 6 PM to Monday, November 25, 2019, at 5 PM.
Posted on Nov 15, 08:52 EST
Past Incidents
Nov 18, 2019

No incidents reported today.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019
Resolved - Instructional Innovation and Technology (IIT) has resolved classroom phone issues at all Perimeter Campuses.

If you have any questions, please contact the IIT Technology Service Desk at help@gsu.edu or 404-413-HELP (404-413-4357) for assistance.
Nov 12, 15:33 EST
Investigating - Please be advised that IIT Telecom is aware and working aggressively with other IIT departments to resolve Classroom phone issues at all Perimeter Campuses. Some classrooms may experience no dial tone or see various error messages or possibly both problems.

More updates will be provided as they become available.

If you have any questions, please contact the IIT Technology Service Desk at help@gsu.edu or 404-413-HELP (404-413-4357) for assistance.
Oct 25, 18:23 EDT
Nov 11, 2019

No incidents reported.

Nov 10, 2019
Completed - The scheduled maintenance has been completed.
Nov 10, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 22:00 EST
Scheduled - Network Maintenance - Atlanta Campus

Instructional Innovation & Technology (IIT) will perform network maintenance at the Atlanta Campus on Saturday, November 9th, 2019, beginning at 10:00 p.m. and ending at 12:00 a.m. on Sunday, November 10th, 2019. There may be intermittent internet service interruption during this time across the Atlanta Campus.

If you have any questions about this maintenance, please contact the IIT Technology Service Desk at help@gsu.edu or 404-413-HELP (404-413-4357) for assistance.
Nov 8, 16:18 EST
Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019
Resolved - OneUSG Connect is now available and the system should be operating normally. If you continue to experience issues, please contact the IIT Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu.
Nov 5, 11:30 EST
Monitoring - OneUSG Connect is now available and the system should be operating normally.

We will continue to monitor the system.

In the event that you experience any further issues, please contact OneUSG Connect Support by email at oneusgsupport@usg.edu or by phone at 877-251-2644 (Toll Free).
Nov 4, 15:01 EST
Investigating - Instructional Innovation and Technology (IIT) is currently investigating issues accessing OneUSG Connect. Users are reporting a "Failed to start the Java Virtual Machine" error. User's who are experiencing this issue are encouraged to contact OneUSG support directly at 877-251-2644 (Toll Free). You will be updated with a status once the issue is confirmed by OneUSG
Nov 4, 10:05 EST