Report an issue at: IIT Help Center, help@gsu.edu or call 404-413-HELP (4357)
Monitoring - Power appears to be restoring on campus. We will continue to monitor results.
Sep 17, 09:45 EDT
Investigating - Instructional Innovation & Technology (IIT) has been informed of a campus wide power outage on Clarkston campus. There is currently no ETA for restoration. Georgia Power is investigating. More updates will be posted as they become available.
Sep 17, 09:31 EDT
Monitoring - IIT has implemented a fix and monitoring for the next 24 hours. Please report any new incidents to help.gsu.edu, help@gsu.edu or call 404-413-4357(HELP).
Sep 14, 17:38 EDT
Investigating - Instructional Innovation and Technology (IIT) is investigating reports of the telephone service at Newton Campus. Currently, users are not able to receive inbound calls, but can successfully make outbound calls. More updates will be posted as they become available.
Sep 13, 14:56 EDT
Monitoring - AT&T has implemented a fix and verified that Decatur's campus network (internet & telephone) issue has been resolved. IIT will continue to monitor this over the next 24 hours. Please report any new incidents to help.gsu.edu, help@gsu.edu or call 404-413-4357(HELP).
Sep 10, 15:02 EDT
Identified - The Decatur campus network (Internet & Telecom) is still unavailable. ATT identified the issue and is scheduled to repair this morning.
Sep 10, 07:58 EDT
Investigating - Instructional Innovation and Technology (IIT) is investigating reports of a network outage at Decatur Campus. More updates will be posted as they become available.
Sep 9, 15:01 EDT
Investigating - Issue: Some users may be unable to access their mailbox via Outlook on the web

Scope of impact: This issue may impact a small number of users that have recently had their Exchange Online license created or updated.

An automated script has been executed that will resolve the contention. We're deploying the script throughout the affected environment and affected users will experience relief as this completes.
Aug 23, 13:41 EDT

About This Site

Georgia State University's IT Systems Status Page provides up-to-date information about the operations of campus IT systems and services.

PantherMail (Student Email) ? Operational
Campus Network ? Operational
CampusID ? Operational
Campus Wireless Network ? Operational
Office 365 (Fac/Staff Email) ? Degraded Performance
Brightspace/iCollege ? Operational
PAWS ? Operational
GoSOLAR ? Operational
Telephone System ? Operational
LinkedIn Learning Operational
University Website ? Operational
Spectrum Services ? Operational
Student Printing Services ? Operational
Edublogs (sites.gsu.edu) ? Operational
Banner Operational
Microsoft Lync ? Operational
Active Directory Operational
OneUSG Operational
Kivuto Operational
WebCheckout Operational
Grammarly ? Operational
Listserv Operational
Kaltura Operational
VPN Operational
Webex Operational
Panopto Operational
VoiceThread Operational
VLab Operational
Respondus Lockdown Browser and Monitor Operational
ServiceNow Operational
Panthermart ? Operational
Adobe Sign Operational
Server Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 18, 2021

No incidents reported today.

Sep 17, 2021

Unresolved incident: Campus Wide Power Outage - Clarkston Campus.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

Unresolved incident: Telephone Service-Newton Campus.

Sep 13, 2021
Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

Unresolved incident: Decatur Campus Network - Down.

Sep 9, 2021
Sep 8, 2021
Resolved - The GSU websites are back to normal operation. Please report any new incident to help.gsu.edu, help@gsu.edu or call 404-413-4357(HELP).
Sep 8, 16:06 EDT
Monitoring - The site is back to 100% but we will continue to monitor it.
Sep 7, 11:03 EDT
Identified - The GSU websites are currently down. We are investigating the issue in coordination with IIT. We hope to resolve the issue soon.

PAWS can be accessed via pawsportal.gsu.edu

ICollege can be accessed via gastate.view.usg.edu
Sep 7, 10:24 EDT
Monitoring - The site is back to 100% but we will continue to monitor it.
Aug 26, 11:45 EDT
Identified - The GSU websites are currently down. We are investigating the issue in coordination with IIT. We hope to resolve the issue soon.

PAWS can be accessed via pawsportal.gsu.edu

ICollege can be accessed via gastate.view.usg.edu
Aug 26, 11:38 EDT
Monitoring - A fix has been implemented and we are monitoring the results. Please contact IIT Technology Service Desk at 404-413-4357(HELP), help.gsu.edu or email help@gsu.edu to report any new incidents.
Aug 23, 12:19 EDT
Update - PAWS can be accessed via pawsportal.gsu.edu

ICollege can be accessed via gastate.view.usg.edu.

We are still investigating. More updates will be posted as they become available.
Aug 23, 10:36 EDT
Update - ICollege is still accessible via gastate.view.usg.edu.
Aug 23, 09:58 EDT
Investigating - The website is currently down. We are investigating the issue in coordination with Instructional Innovation and Technology (IIT). We hope to resolve the issue soon.
Aug 23, 09:48 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 16, 13:16 EDT
Investigating - Instructional Innovation and Technology (IIT) is investigating issues impacting GSU sites. More information will be provided as they become available.
Aug 16, 12:50 EDT
Sep 7, 2021
Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.