Report an issue at: IIT Help Center, help@gsu.edu or call 404-413-HELP (4357)
Monitoring - A fix was implemented yesterday and now we are monitoring the results.

Please submit any new incidents to help@gsu.edu, help.gsu.edu or call 404-413-4357(HELP).

Oct 11, 2024 - 09:57 EDT
Update - Vendors are working to identify the cause of the SSO login failures with certain GSU applications.

Users may be experience login issues with either one of or all of the applications listed below:

Banner
Educause
OneUSG
ServiceNow
Single Sign On Applications
WebEX

Please continue to check status.gsu.edu as additional information becomes available.

Oct 10, 2024 - 10:10 EDT
Investigating - Vendors are working to identify the cause of the SSO login failures with certain GSU applications.

You may be experiencing login issues with either one of or all of the applications listed below:

WebEx
Banner
OneUSG
ServiceNow

Please continue to check status.gsu.edu as additional information becomes available.

Oct 10, 2024 - 09:58 EDT
Investigating - We are currently investigating an issue where some Webex recordings are not being automatically transferred to Kaltura. The vendor is aware and is working to resolve this incident as quickly as possible. If you have Webex recordings that were not automatically transferred, you can manually download the recording from Webex and upload it into Kaltura using the following guides:

Download a Recording from Webex:
https://gsutech.service-now.com/sp?sys_kb_id=b368880adb585340601b502bdc9619dd&id=kb_article_view&sysparm_rank=4&sysparm_tsqueryId=852b59264798465043321978f36d43c7

Upload a Recording into Kaltura:
https://gsutech.service-now.com/sp?sys_kb_id=55dd305edb3f4300601b502bdc961938&id=kb_article_view&sysparm_rank=4&sysparm_tsqueryId=cc08d5ae4758465043321978f36d4373#upload

Feb 14, 2024 - 10:48 EST

About This Site

Georgia State University's IT Systems Status Page provides up-to-date information about the operations of campus IT systems and services.

PantherMail (Student Email) ? Operational
Campus Network ? Operational
CampusID ? Operational
Campus Wireless Network ? Operational
Office 365 (Fac/Staff Email) ? Operational
Brightspace/iCollege ? Operational
PAWS ? Operational
GoSOLAR ? Operational
Telephone System ? Operational
LinkedIn Learning Operational
University Website ? Operational
Spectrum Services ? Operational
Student Printing Services ? Operational
Edublogs (sites.gsu.edu) ? Operational
Banner Operational
Microsoft Lync ? Operational
Active Directory Operational
OneUSG Operational
Kivuto Operational
WebCheckout Operational
Grammarly ? Operational
Listserv Operational
Kaltura Degraded Performance
VPN Operational
Webex Operational
Panopto Operational
VoiceThread Operational
VLab Operational
Respondus Lockdown Browser and Monitor Operational
ServiceNow Operational
Panthermart ? Operational
Adobe Operational
Server Operational
AirWatch Operational
Qualtrics Operational
Microsoft Office 365 Operational
Send-A-File Operational
PantherCard Operational
Dropbox Operational
Campus Directory Operational
Duo MFA Operational
Single Sign On (SSO) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 15, 2024

No incidents reported today.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

Unresolved incident: SSO Login Failures.

Oct 10, 2024
Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Completed - The scheduled maintenance has been completed.
Oct 3, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 19:00 EDT
Scheduled - Please be advised that Banner 9 AppNav, PAWS, SSB Student, SSB Faculty, Degree Works, Workflow, and Xtender will be unavailable due to system maintenance on Thu, Oct 3, from 7 PM to 9 PM.
Sep 30, 09:35 EDT
Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.