Adobe Access after Update
Incident
Report for GSU Technology Systems
Resolved
After the Adobe software update on May 20th, some users experienced an Adobe error.
Please use the instructions located within the KB link below on how to resolve the Adobe license error that was received.
https://gsutech.service-now.com/sp?id=kb_article&sys_id=21139aff9778f910b00f35c11153afed#access
If error continues even after following those steps, then please submit a new incident to help.gsu.edu or help@gsu.edu.
Please use the instructions located within the KB link below on how to resolve the Adobe license error that was received.
https://gsutech.service-now.com/sp?id=kb_article&sys_id=21139aff9778f910b00f35c11153afed#access
If error continues even after following those steps, then please submit a new incident to help.gsu.edu or help@gsu.edu.
Update
After the Adobe software update on May 20th, some users experienced an Adobe error.
Please use the instructions located within the KB link below on how to resolve the Adobe license error that was received.
https://gsutech.service-now.com/sp?id=kb_article&sys_id=21139aff9778f910b00f35c11153afed#access
If error continues even after following those steps, then please submit a new incident to help.gsu.edu or help@gsu.edu.
Please use the instructions located within the KB link below on how to resolve the Adobe license error that was received.
https://gsutech.service-now.com/sp?id=kb_article&sys_id=21139aff9778f910b00f35c11153afed#access
If error continues even after following those steps, then please submit a new incident to help.gsu.edu or help@gsu.edu.
Update
After the Adobe software update on May 20th, some users experienced an Adobe license error.
Please use the instructions located within the KB link below on how to resolve the Adobe license error that's received.
https://gsutech.service-now.com/sp?id=kb_article&sys_id=21139aff9778f910b00f35c11153afed#access
If error continues even after following those steps, then please submit a new incident to help.gsu.edu or help@gsu.edu.
Please use the instructions located within the KB link below on how to resolve the Adobe license error that's received.
https://gsutech.service-now.com/sp?id=kb_article&sys_id=21139aff9778f910b00f35c11153afed#access
If error continues even after following those steps, then please submit a new incident to help.gsu.edu or help@gsu.edu.
Identified
After the Adobe software update on May 20th, some users experienced an Adobe License Error.
Please use the instructions located within the KB link below on how to resolve the Adobe license error that's received.
https://gsutech.service-now.com/sp?id=kb_article&sys_id=21139aff9778f910b00f35c11153afed#access
If error continues even after following those steps, then please submit a new incident to help.gsu.edu or help@gsu.edu.
Please use the instructions located within the KB link below on how to resolve the Adobe license error that's received.
https://gsutech.service-now.com/sp?id=kb_article&sys_id=21139aff9778f910b00f35c11153afed#access
If error continues even after following those steps, then please submit a new incident to help.gsu.edu or help@gsu.edu.
This incident affected: Adobe.