PAWS & SSO Applications Issues Reported
Incident
Report for GSU Technology Systems
Resolved
This incident has been resolved.
Monitoring
IIT has implemented a fix and we are monitoring the results.
Please attempt to log onto those applications again. If an error continues, then please clear your browsing history using the instructions below:
https://gsutech.service-now.com/sp?id=kb_article&sys_id=3823acd6db452f402c5b9696db9619f4&table=kb_knowledge
Please attempt to log onto those applications again. If an error continues, then please clear your browsing history using the instructions below:
https://gsutech.service-now.com/sp?id=kb_article&sys_id=3823acd6db452f402c5b9696db9619f4&table=kb_knowledge
Update
Instructional Innovation and Technology (IIT) is currently investigating reports of an issue with users unable to successfully log onto PAWS and a few other SSO related applications.
Users are experiencing either a blank page, no content displayed or authentication undefined error message.
Additional information will be posted on here at status.gsu.edu when the issue is confirmed.
Users are experiencing either a blank page, no content displayed or authentication undefined error message.
Additional information will be posted on here at status.gsu.edu when the issue is confirmed.
Investigating
Instructional Innovation and Technology (IIT) is currently investigating reports of an issue with users unable to successfully log onto PAWS. Users are experiencing a blank page and no content displayed.
Additional information will be posted on here at status.gsu.edu when the issue is confirmed.
Additional information will be posted on here at status.gsu.edu when the issue is confirmed.
This incident affected: PAWS, Campus Directory, and Single Sign On (SSO).