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ServiceNow Scheduled Maintenance – Sept. 25
Scheduled for Sep 25, 22:00 EDT - Sep 26, 01:00 EDT
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Scheduled
Status: Scheduled Maintenance
Service: ServiceNow
Start: Friday, Sept. 25, 2026 at 10:00 p.m.
ServiceNow will undergo a scheduled production upgrade from Yokohama to Zurich beginning at 10:00 p.m. on Friday, Sept. 25.
During the upgrade, IIT staff will be unable to log in to the ServiceNow production instance. Self-Service users are not expected to be impacted and should be able to continue accessing Self-Service normally.
Following the upgrade, the ServiceNow team will test and validate core system components and functionality. This notice will be updated once maintenance and validation are successfully completed.
Although no issues are anticipated, IIT staff are encouraged to log in after maintenance is complete to verify access and any functionality specific to their areas.
Service: ServiceNow
Start: Friday, Sept. 25, 2026 at 10:00 p.m.
ServiceNow will undergo a scheduled production upgrade from Yokohama to Zurich beginning at 10:00 p.m. on Friday, Sept. 25.
During the upgrade, IIT staff will be unable to log in to the ServiceNow production instance. Self-Service users are not expected to be impacted and should be able to continue accessing Self-Service normally.
Following the upgrade, the ServiceNow team will test and validate core system components and functionality. This notice will be updated once maintenance and validation are successfully completed.
Although no issues are anticipated, IIT staff are encouraged to log in after maintenance is complete to verify access and any functionality specific to their areas.
This scheduled maintenance affects: IT Ticketing Tool.