Report an issue at: IIT Help Center, help@gsu.edu or call 404-413-HELP (4357)

Panthermail: Access Issue

Incident Report for GSU Technology Systems

Resolved

This incident has been resolved.

Posted Jun 07, 2023 - 08:09 EDT

Monitoring

IIT has restored access to the student PantherMail portal. Please visit the link below for instructions on how to clear your browser cache. Once cleared, you should be able to access panthermail.gsu.edu.

https://gsutech.service-now.com/sp?id=kb_article&sys_id=3823acd6db452f402c5b9696db9619f4&table=kb_knowledge

If you continue to experience an issue, please email help@gsu.edu or contact 404-413-4357(HELP).

Posted Jun 02, 2023 - 15:40 EDT

Identified

Instructional Innovation and Technology (IIT) has been made aware of possible PantherMail access issues on Microsoft 365 Online apps. Users report panthermail.gsu.edu will not load to allow further authentication. IIT is currently working to restore this service.

Posted Jun 02, 2023 - 14:48 EDT

This incident affected: PantherMail (Student Email).