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After careful monitoring, this issue is now resolved. If you continue to experience issues please contact the Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu.
Posted Aug 15, 2019 - 18:50 EDT
Monitoring
A fix has been implemented, and our team will continue to monitor. If you continue to experience any issues, please contact the IIT Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu.
Posted Aug 15, 2019 - 09:47 EDT
Identified
Instructional Innovation and Technology (IIT) has confirmed with it's voice service provider that they have a major Atlanta area system outage that is impacting inbound calls to the Downtown campus. This includes inbound calls to 404-413-xxxx numbers on the Downtown Atlanta campus. It also includes all outbound calls from Downtown and Perimeter campus locations.
Internal 5 digit extension calls across campus are working as expected.
Additional information will be posted here when the issue is confirmed.