Report an issue at: IIT Help Center, help@gsu.edu or call 404-413-HELP (4357)

Campus ID Password Reset Sync Issue

Incident Report for GSU Technology Systems

Resolved

This incident has been resolved.
Posted Jul 01, 2026 - 10:16 EDT

Monitoring

A fix has been implemented and we are monitoring the results. If you reset your password today, you should be able to login to systems normally with your updated password. If you experience issues, please email help@gsu.edu or contact 404-413-4357 (HELP)
Posted Jun 30, 2026 - 15:08 EDT

Investigating

Instructional Innovation and Technology (IIT) is currently investigating a synchronization issue affecting Campus ID password resets. If you recently reset your password, you may be unable to access Single Sign-On (SSO) sites. We will provide additional updates as soon as more information becomes available.
Posted Jun 30, 2026 - 14:35 EDT
This incident affected: CampusID.