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Kaltura Video Streaming Issues

Incident Report for GSU Technology Systems

Resolved

The vendor deployed a fix yesterday evening, and video streaming should be working normally at this time. If you do continue to see issues, please contact the Service Desk at help@gsu.edu.

Posted Sep 24, 2019 - 08:22 EDT

Identified

Kaltura has identified an error with video playback. Some videos are failing to load or will not play appropriately.

Kaltura is working on a resolution to this error at this time.

Posted Sep 23, 2019 - 12:18 EDT

This incident affected: Brightspace/iCollege.