Report an issue at: IIT Help Center, help@gsu.edu or call 404-413-HELP (4357)
Investigating - We are currently investigating an issue where some Webex recordings are not being automatically transferred to Kaltura. The vendor is aware and is working to resolve this incident as quickly as possible. If you have Webex recordings that were not automatically transferred, you can manually download the recording from Webex and upload it into Kaltura using the following guides:

Download a Recording from Webex:
https://gsutech.service-now.com/sp?sys_kb_id=b368880adb585340601b502bdc9619dd&id=kb_article_view&sysparm_rank=4&sysparm_tsqueryId=852b59264798465043321978f36d43c7

Upload a Recording into Kaltura:
https://gsutech.service-now.com/sp?sys_kb_id=55dd305edb3f4300601b502bdc961938&id=kb_article_view&sysparm_rank=4&sysparm_tsqueryId=cc08d5ae4758465043321978f36d4373#upload

Feb 14, 2024 - 10:48 EST

About This Site

Georgia State University's IT Systems Status Page provides up-to-date information about the operations of campus IT systems and services.

PantherMail (Student Email) ? Operational
Campus Network ? Operational
CampusID ? Operational
Campus Wireless Network ? Operational
Office 365 (Fac/Staff Email) ? Operational
Brightspace/iCollege ? Operational
PAWS ? Operational
GoSOLAR ? Operational
Telephone System ? Operational
LinkedIn Learning Operational
University Website ? Operational
Spectrum Services ? Operational
Student Printing Services ? Operational
Edublogs (sites.gsu.edu) ? Operational
Banner Operational
Microsoft Lync ? Operational
Active Directory Operational
OneUSG Operational
Kivuto Operational
WebCheckout Operational
Grammarly ? Operational
Listserv Operational
Kaltura Degraded Performance
VPN Operational
Webex Operational
Panopto Operational
VoiceThread Operational
VLab Operational
Respondus Lockdown Browser and Monitor Operational
ServiceNow Operational
Panthermart ? Operational
Adobe Operational
Server Operational
AirWatch Operational
Qualtrics Operational
Microsoft Office 365 Operational
Send-A-File Operational
PantherCard Operational
Dropbox Operational
Campus Directory Operational
Duo MFA Operational
Single Sign On (SSO) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Fall upgrades in Banner Prod will start on Friday, November 22nd at 6:00 p.m. through Monday, November 25th to 5:00 p.m.

The following services will be down for upgrades:
Banner AppNav, Banner Jobs, PAWS portal, SSB Student, SSB Faculty, Degree Works, Workflow, and Xtender

Posted on Nov 19, 2024 - 10:09 EST
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
Resolved - This issue has been resolved. Please reach out to IIT Technology Service Desk at help.gsu.edu, help@gsu.edu or 404-413-4357(HELP) to report any new technology related problems.
Nov 18, 05:56 EST
Monitoring - A fix has been implemented. We will continue to monitor the results. If you continue experiencing an issue, please contact the IIT Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu.
Nov 14, 14:11 EST
Investigating - IIT is currently investigating login authentication issues with Cisco Jabber and is working with the vendor to resolve the issue. We will provide further updates on status.gsu.edu as more information becomes available.
Nov 14, 09:15 EST
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Completed - The scheduled maintenance has been completed.
Nov 8, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 22:00 EST
Scheduled - Instructional Innovation & Technology (IIT) will perform VPN maintenance on Friday, November 8th, from 10:00 p.m. until 11:00 p.m. There may be intermittent VPN service interruption during this time.

If you have any questions about this maintenance or need assistance, please contact the IIT Technology Service Desk at help@gsu.edu or 404-413-HELP (404-413-4357).

Nov 8, 13:27 EST
Nov 7, 2024
Resolved - The network issues reported on the Dunwoody campus has been restored.

Please report any new network related issues to help@gsu.edu, help.gsu.edu or 404-413-4357(HELP).

Nov 7, 11:29 EST
Investigating - Instructional Innovation and Technology (IIT) is currently investigating reports of network issues with the NF building of the Dunwoody Campus.

Additional information will be posted here when the issue is confirmed.

Nov 7, 07:33 EST
Nov 6, 2024

No incidents reported.