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Monitoring - Power has been restored to the Alpharetta campus.
Please report any new incidents to IIT Technology Service Desk at help.gsu.edu, help@gsu.edu or 404-413-4357(HELP).
Apr 23, 2025 - 17:26 EDT
Investigating - We are currently experiencing a utility power outage affecting Alpharetta AA and Alpharetta AB buildings.
Our Facilities and IT teams are actively monitoring the situation and are in contact with the utility provider to determine the cause and estimated restoration time.
Additional updates will be posted on here on status.gsu.edu as more information becomes available.
Apr 23, 2025 - 13:27 EDT
Please be advised that Banner 9 AppNav will be unavailable due to Financial Aid upgrades on Tuesday, 4-29, 7 PM to 8 PM. Posted on
Apr 23, 2025 - 08:44 EDT
Completed -
The scheduled maintenance has been completed.
Apr 24, 21:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 19:30 EDT
Scheduled -
Please be advised that Banner jobs, Degree Works, and TDClient will be unavailable due to system maintenance on Thursday, 4-24. 7:30 PM to 9:30 PM.
Apr 23, 08:42 EDT
Resolved -
This incident has been resolved.
Apr 23, 08:46 EDT
Monitoring -
IIT can confirm that phone services have been restored to affected numbers.
If you still are experiencing issues, please email help@gsu.edu
Apr 1, 20:30 EDT
Investigating -
IIT is currently investigating reports of phone line disruptions, including issues with the GSU Police Line 3-3333 (404-413-3333), preventing calls from going through or being received.
Our team is actively working to identify the issue and resolve it as quickly as possible.
If you have an emergency, please use a mobile device to call 911.
We will provide updates as soon as more information becomes available.
Apr 1, 19:16 EDT
Resolved -
This incident has been resolved.
Apr 23, 08:45 EDT
Monitoring -
A fix has been implemented and we will monitor the results. If you continue to experience issues, please contact the IIT Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu.
Apr 3, 13:03 EDT
Investigating -
Instructional Innovation and Technology (IIT) is investigating reports of intermittent network connectivity issues. Symptoms include slower network, impact to wireless connectivity, and potential phone interruptions. More information will be posted as they become available.
Apr 3, 12:14 EDT
Resolved -
This incident has been resolved.
Apr 23, 08:45 EDT
Monitoring -
A temporary workaround has been implemented to restore ten-digit dialing to GSUPD phone line (404-413-3333). IIT is continuing to work with the vendor to fully restore services including five-digit dialing to (3-3333)
Apr 7, 13:45 EDT
Investigating -
IIT is currently investigating reports of phone line disruptions impacting the GSU Police Line 3-3333 (404-413-3333).
Individuals requiring assistance should contact 404-413-2100 until services are restored to 404-413-3333. In all emergency situations, 911 remains the designated emergency telephone number.
Our team is actively working to identify the issue and resolve it as quickly as possible. Updates will be provided as soon as they become available.
Apr 5, 11:53 EDT
Completed -
The scheduled maintenance has been completed.
Apr 22, 22:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 19:30 EDT
Scheduled -
Please be advised that Banner 9 AppNav, PAWS, SSB Student, SSB Faculty, Degree Works, Workflow, and Xtender will be unavailable due to system maintenance on Tuesday, 4-22, 7:30 PM to 10:30 PM.
Apr 14, 10:26 EDT
Completed -
The scheduled maintenance has been completed.
Apr 17, 21:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 19:00 EDT
Scheduled -
Please be advised that Banner 9 AppNav, PAWS, SSB Student, SSB Faculty, Degree Works, Workflow, and Xtender will be unavailable due to system maintenance on Thursday, 4-17, 7 PM to 9 PM.
Apr 14, 10:22 EDT