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Investigating - We are currently investigating an issue where some Webex recordings are not being automatically transferred to Kaltura. The vendor is aware and is working to resolve this incident as quickly as possible. If you have Webex recordings that were not automatically transferred, you can manually download the recording from Webex and upload it into Kaltura using the following guides:
Fall upgrades in Banner Prod will start on Friday, November 22nd at 6:00 p.m. through Monday, November 25th to 5:00 p.m.
The following services will be down for upgrades: Banner AppNav, Banner Jobs, PAWS portal, SSB Student, SSB Faculty, Degree Works, Workflow, and Xtender Posted on
Nov 19, 2024 - 10:09 EST
Resolved -
This issue has been resolved. Please reach out to IIT Technology Service Desk at help.gsu.edu, help@gsu.edu or 404-413-4357(HELP) to report any new technology related problems.
Nov 18, 05:56 EST
Monitoring -
A fix has been implemented. We will continue to monitor the results. If you continue experiencing an issue, please contact the IIT Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu.
Nov 14, 14:11 EST
Investigating -
IIT is currently investigating login authentication issues with Cisco Jabber and is working with the vendor to resolve the issue. We will provide further updates on status.gsu.edu as more information becomes available.
Nov 14, 09:15 EST
Completed -
The scheduled maintenance has been completed.
Nov 8, 23:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 22:00 EST
Scheduled -
Instructional Innovation & Technology (IIT) will perform VPN maintenance on Friday, November 8th, from 10:00 p.m. until 11:00 p.m. There may be intermittent VPN service interruption during this time.
If you have any questions about this maintenance or need assistance, please contact the IIT Technology Service Desk at help@gsu.edu or 404-413-HELP (404-413-4357).
Nov 8, 13:27 EST
Resolved -
The network issues reported on the Dunwoody campus has been restored.
Please report any new network related issues to help@gsu.edu, help.gsu.edu or 404-413-4357(HELP).
Nov 7, 11:29 EST
Investigating -
Instructional Innovation and Technology (IIT) is currently investigating reports of network issues with the NF building of the Dunwoody Campus.
Additional information will be posted here when the issue is confirmed.
Nov 7, 07:33 EST