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The call volume to GSU phone line system is back to normal. All users should be able to successfully complete outbound and inbound calls to GSU 404-413-xxxx. Please contact IS&T Help Center to report any additional problems at 404-413-4357(HELP) or email help@gsu.edu.
Posted Aug 25, 2015 - 11:06 EDT
Monitoring
At this time IS&T is monitoring the GSU phone system lines. Effective Tuesday August 18, all users have been able to make outbound calls and nearly all inbound calls to GSU 404-413-xxxx numbers have been able to successfully complete. For the remainder of the week, IS&T will continue to monitor the call volume during this peak time of year.
Posted Aug 19, 2015 - 16:38 EDT
Investigating
At this time, GSU phone lines (404-413-XXXX numbers) are experiencing a high influx of calls. Intermittent calls from external numbers are not completing to GSU numbers and GSU users are unable to make external calls on an intermittent basis and receiving a busy tone.
Additional information will be posted here when the issue is confirmed.
We will monitor all lines until call volume has decreased.