Intermittent Campus Network and Phone Issues Reported
Incident
Report for GSU Technology Systems
Resolved
There has been no new reports related to this incident. Please contact IIT Technology Service Desk by phone at 404-413-4357(HELP) or email help@gsu.edu to report any additional questions or concerns.
Monitoring
IIT resolved the intermittent campus network and phone issue and will monitor over the next 24 hours. Please contact IIT Technology Service Desk by phone at 404-413-4357(HELP) or email help@gsu.edu to report any additional questions or concerns.
Identified
Network and phone issue has been isolated and resolved, but the 100 Auburn building located downtown is the ONLY building still affected. Please contact IIT Technology Service Desk by phone at 404-413-4357(HELP) or email help@gsu.edu.
Update
IIT is currently investigating the reports of issues with our GSU campus network and phone issues which also affects IIT Service Desk's ability to answer support calls at this time. During this time, we recommend for your questions or concerns to be submitted via email to help@gsu.edu. Our team will address your submitted email request as soon as possible. Please check status.gsu.edu for any additional updates.
Investigating
Instructional Innovation and Technology (IIT) is currently investigating reports of issues with the GSU Campus Network and phone issues. Additional information will be posted here when the issue is confirmed.