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Investigating - Instructional Innovation and Technology (IIT) is currently investigating issues with Zoom individual accounts migrating into the GSU tenant.
Additional information will be posted here on status.gsu.edu when the issue is confirmed.
Dec 19, 2025 - 12:16 EST
Resolved -
Users should now be able to access the Cisco VPN successfully.
Please report any new VPN related issues to help.gsu.edu or 404-413-4357(HELP) or email help@gsu.edu for additional assistance.
Jan 13, 09:25 EST
Monitoring -
Users should now be able to access the Cisco VPN successfully as the issue has been resolved. Please report any new VPN related issues to help.gsu.edu or email help@gsu.edu for additional assistance.
Jan 12, 21:26 EST
Investigating -
Instructional Innovation and Technology (IIT) is currently investigating reports of an issue with logging onto Cisco VPN. Additional information will be posted here when the issue is confirmed.
Jan 12, 19:34 EST
Resolved -
This incident has been resolved.
Jan 7, 10:13 EST
Monitoring -
A fix has been applied, and inbound calls are being successfully delivered and answered. We will continue to monitor this issue.
Jan 6, 15:10 EST
Investigating -
IIT is currently investigating reports of external inbound call issues to Clarkston Direct numbers (678-891-3XXX). GSU Clarkston phones remain fully functional for internal and outbound calls. The service provider has been engaged and updates will be provided as more information becomes available.
Jan 6, 13:58 EST