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Investigating - We are currently investigating an issue where some Webex recordings are not being automatically transferred to Kaltura. The vendor is aware and is working to resolve this incident as quickly as possible. If you have Webex recordings that were not automatically transferred, you can manually download the recording from Webex and upload it into Kaltura using the following guides:
Completed -
The scheduled maintenance has been completed.
Mar 13, 22:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 20:01 EDT
Scheduled -
Instructional Innovation & Technology (IIT) will perform network maintenance at the Clarkston Data Center on Wednesday, March 13th, between 8 - 10pm. During this timeframe, network service interruptions will affect access to applications such as Dentrix, Video Surveillance and DSS resources (IPORT, Academic Dashboard and Academic Program Review).
If you have any questions about this maintenance, please contact the IIT Technology Service Desk at help@gsu.edu or 404-413-HELP (404-413-4357) for assistance.
Mar 1, 17:57 EST
Completed -
The scheduled maintenance has been completed.
Mar 12, 20:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 19:00 EDT
Scheduled -
Please be advised that Banner AppNav, Banner Jobs, PAWS portal, SSB Student, SSB Faculty, Degree Works, Workflow, and Xtender will be unavailable due to system maintenance on
Tuesday, 3-12, from 7 PM to 8 PM.
Mar 11, 15:47 EDT
If an error still persists, then please submit any new related incidents to help.gsu.edu, help@gsu.edu or call 404-413-4357(HELP) so that our teams can further investigate the issue reported.
Mar 11, 14:40 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 18:00 EST
Scheduled -
Banner Prod maintenance will be starting on Friday, March 8th at 6:00 p.m. through Monday, March 11th to 5:00 p.m. The following services will be down for upgrades:
Banner AppNav, Banner Jobs, PAWS portal, SSB Student, SSB Faculty, Degree Works, Workflow, and Xtender
Mar 7, 08:48 EST
Resolved -
This incident has been resolved.
Mar 11, 14:21 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Please report any new incidents to help@gsu.edu, help.gsu.edu or call 404-413-4357(HELP) if you still received the 504 error message while accessing the SSO applications.
Mar 8, 07:45 EST
Investigating -
Instructional Innovation & Technology are investigating reports of a 504 error which appears after attempting to log onto the Single Sign-On applications listed on the website below:
Update -
Instructional Innovation and Technology (IIT) is currently investigating reports of an issue with users unable to successfully log onto PAWS and a few other SSO related applications.
Users are experiencing either a blank page, no content displayed or authentication undefined error message.
Additional information will be posted on here at status.gsu.edu when the issue is confirmed.
Mar 4, 08:07 EST
Investigating -
Instructional Innovation and Technology (IIT) is currently investigating reports of an issue with users unable to successfully log onto PAWS. Users are experiencing a blank page and no content displayed.
Additional information will be posted on here at status.gsu.edu when the issue is confirmed.
Mar 4, 06:58 EST