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Our Vendor has completed the corrective actions to restore service and internal testing suggests the issue has cleared. All calls to the student facing Contact Centers for Admissions, Registration, Financial Aid are completing as normal. IIT will continue to monitor the service.
Posted Mar 21, 2022 - 17:16 EDT
Investigating
Instructional Innovation and Technology (IIT) is working with our vendor on reports of dead air and no audio on inbound calls to our student facing Contact Centers for Admissions, Registration, Financial Aid. More information will be provided as they become available.
