(Outlook Web) Mailbox Access Issues

Report an issue at: IIT Help Center, help@gsu.edu or call 404-413-HELP (4357)

Incident Report for GSU Technology Systems

Resolved

This incident has been resolved.

Posted Nov 11, 2021 - 08:00 EST

Investigating

Issue: Some users may be unable to access their mailbox via Outlook on the web

Scope of impact: This issue may impact a small number of users that have recently had their Exchange Online license created or updated.

An automated script has been executed that will resolve the contention. We're deploying the script throughout the affected environment and affected users will experience relief as this completes.

Posted Aug 23, 2021 - 13:41 EDT

This incident affected: Office 365 (Fac/Staff Email).