Report an issue at: IIT Help Center, help@gsu.edu or call 404-413-HELP (4357)
Network Shared Drive Issue
Incident Report for GSU Technology Systems
Resolved
IS&T has resolved the issue of users not being able to access shared network drives. Users are asked to restart their computer in order to see the issue is resolved. Please contact IS&T Help Center if you continue to experience any problems. Users can email us at help@gsu.edu or call 404-413-4357(HELP).
Posted Apr 28, 2015 - 07:57 EDT
Monitoring
IS&T has successfully resolved the inability to access shared network drives. Users are asked to restart their computer in order to see the issue is resolved. We will continue to monitor the problem throughout the day, but please contact us if you continue to experience any problems. Users can email us at help@gsu.edu or call 404-413-4357(HELP).
Posted Apr 27, 2015 - 09:35 EDT
Investigating
IS&T is currently investigating reports of issues with accessing network shared drive. Users are receiving the following error message:"An error occurred while reconnecting I:. Microsoft Windows Network: The local device name is already in use.
This connection has not been restored." Additional information will be posted here when the issue is confirmed.
Posted Apr 27, 2015 - 08:07 EDT